Privacy Policy –
Advanced Airport Cars
1. Introduction
This Privacy Policy explains how we collect, use, and protect your personal information when you use our services. The terms “Advanced Airport Cars”, “AAC”, “we”, “us” or “our” refer to the operator of this website. The term “you” refers to the user or customer of our services.
We only collect the information we need to process your bookings and improve our service. We may occasionally update this policy. Please check this page from time to time to ensure you’re happy with any changes.
2. What Information We Collect and Why
We may collect and process the following types of personal data:
2.1 Analytics Data
We use tools like Google Analytics to collect non-identifiable data about how visitors use our website. This includes your IP address, browser type, location, visit duration, and pages viewed. We use this information to improve our website.
Legal Basis: Our legitimate interest in improving user experience.
2.2 Booking Information
When you make a booking, we collect your:
Full name
Email address
Phone number
Pickup and drop-off addresses
Journey date and time
Flight details (if applicable)
This information is necessary for us to manage your booking and provide the service.
Legal Basis: Contract performance.
2.3 Payment Details
Payments are handled by secure third-party providers (e.g., Stripe, PayPal, or others we may use). We do not store your full card information.
Legal Basis: Contract performance and legal compliance.
2.4 Communication Records
If you contact us by phone, email, or online chat, we may keep a record of the communication to help with your query or improve our service.
Legal Basis: Contract performance and customer service improvement.
2.5 Data Shared with Drivers or Partners
Where necessary, we may share parts of your booking details (e.g., name, phone number, pickup location, time) with our drivers or trusted subcontractors to complete your journey.
We always aim to share the minimum amount of information required to complete the job.
3. How Long We Keep Your Data
We keep your data only for as long as necessary:
Booking & Contact Info: Up to 6 years to comply with legal and tax requirements
Journey Details: Up to 1 year after the journey for operational and legal reasons
Analytics Data: Up to 1 month (identifiable); non-identifiable data may be kept longer by Google Analytics
Communication Records: Up to 18 months (unless needed longer for legal reasons)
4. Your Rights
You have the right to:
Access the personal data we hold about you
Request corrections or updates
Ask us to delete your data (unless we are required by law to keep it)
Withdraw consent for data processing (if applicable)
Lodge a complaint with the UK’s data protection authority (ICO)
To exercise these rights, please email us at: [Insert your company email]
Please note: For identity verification, we may request ID (e.g. passport, driving licence, or utility bill).
5. Security and Data Protection
We take data protection seriously. All information you provide is stored securely. Payment data is handled only by certified payment providers.
6. Third-Party Links
Our website may contain links to other websites. We are not responsible for their content or privacy practices. Please read their privacy policies before providing any data.
7. Changes to This Policy
We may update this policy as needed. Any changes will be published on this page. By continuing to use our services, you accept the latest version of this policy.